Industry: IT Services
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Selection and implementation of an HR tool to increase sustainable scalability

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Project scope
  • Implementation of an HRIS solution that meets the remote-first approach and covers different employment types worldwide
  • Establishment of a general HR tool landscape that supports the growth plans and is scalable
Use cases
  • Identification of relevant HR tool solutions and their requirements regarding HRIS, ATS and LMS
  • Tool search and negotiation
  • Implementation

"Not having a team to help me evaluate and implement more scalable solutions, I turned to torq.partners to get the support I needed to evaluate, select and implement a new HRIS, ATS and People Enablement. Now we are ready for the next phase of growth."

Christoph Richter
COO

Challenges

  • There was no single source of truth for employee data and documents.
  • There was no data entry point for employees and managers for data changes.
  • The processes required considerable manual effort, as the processes were not digitized or optimized.
  • There was no dedicated HR manager responsible for these issues.

Solution

  • Searching for and testing suitable HRIS solutions. Implementation of a new HRIS and establishment of a single source of truth that can scale globally with the company.
  • Searching for and testing suitable ATS solutions to replace the existing tool. Supporting the Head of Talent Acquisition during the changeover.
  • Finding and testing suitable learning and development solutions for an appropriate performance and feedback cycle, including OKR and target tracking. Introduction of a performance management tool and adaptation of the existing start-stop-continue model.

Impact

  • The new tool landscape supports the company's global and decentralized structure and simplifies processes for efficient scaling.
  • The new HRIS is the single source of truth, automates administrative processes and provides quickly accessible people analytics data.
  • The ATS is now data-driven and improves recruitment efficiency by streamlining processes and creating an excellent employee experience.
  • Establishment of a performance and feedback tool that offers the opportunity to collect and exchange 360° feedback and to track and discuss goals.
Florian Klages
Managing Partner

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