Interim management of the People & Culture department
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Interim management of the People & Culture department, including the management of an intern
Use cases
Handling and improvement of all HR processes in the area of People Operations such as onboarding and offboarding
Completion of the monthly preparatory payroll accounting
Management of all ongoing recruiting processes
Guidance and supervision of the intern
Assigning tasks and ensuring the trainee's professional development
Evaluating the intern's performance and providing feedback
"During a sudden absence of our HR manager, many of our processes came to a standstill. Thanks to the interim support from torq.partners, we had contacts for all HR matters and were able to continue our day-to-day business without any problems."
Sascha Firtina
Co-Founder
Challenges
Sudden and prolonged absence of HR Manager due to illness, followed by resignation, resulting in significant disruption to essential HR operations
Risk of inefficiency in key HR processes such as onboarding and offboarding, monthly preparatory payroll and ongoing recruitment efforts
The intern in the HR department worked without a direct supervisor
Solution
Our interim managers have taken over all People Operations processes to ensure smooth HR work.
We stabilized onboarding and offboarding procedures, ensured timely and accurate monthly payroll and managed ongoing recruiting to fill critical positions.
We also provided the intern with direct guidance, assigned them tasks and carried out regular performance reviews to encourage their development.
Impact
The impact of our interim management was considerable:
Employees, leaders and the executive team had a dedicated point of contact for all relevant and critical HR matters, ensuring clear communication and support.
We automated the processes to reduce manual work, introduced new processes and suitable tools and provided the trainee with comprehensive training.
The result was that day-to-day business, including payroll and hiring, continued to run smoothly and without interruption.
