Industry: Machine manufacturing
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Selection and implementation of an ERP system for a welding machine manufacturer

Project scope
  • Support in the selection of an ERP system, followed by project management and operational support in financial accounting during implementation.
Use cases
  • Process analysis
  • Creation of a requirements profile
  • Preselection, screening and selection of the ERP system
  • Renegotiations
  • Support with signing the contract
  • Project support during the implementation phase and go-live

"Thanks to torq.partners, we were able to implement an ERP system even under great time pressure. We have found a reliable partner at eye level and I am looking forward to further projects."

-
CEO

Challenges

  • The ERP system had to be commissioned within a few months.
  • However, the go-live dates have been repeatedly postponed.
  • There were changes in the project and main user team due to redundancies and excessive demands. Day-to-day business was sometimes brought forward.
  • There were no clear requirements and tasks on the part of the ERP provider.
  • The consultant from the ERP provider was not well trained.
  • The ERP provider's project management was inadequate.

Solution

  • Establishing clear communication
  • Introduction of weekly check-ins
  • Operational support for master data
  • Operational support in the operational area for logistics and finance
  • Introduction of a project plan with detailed planning and to-dos
  • Feedback to the project manager of the ERP provider
  • Creation of a realistic schedule

Impact

  • Clear communication and the introduction of weekly check-ins helped to keep the progress of the project transparent and to resolve problems in good time, which ultimately led to the successful launch of the ERP system.
  • The operational support helped to increase the efficiency of the processes and ensure a smooth implementation of the ERP system.
  • The implementation of a detailed project plan with detailed planning and clear to-dos enabled the company to track progress and utilize resources effectively.

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