Selection and implementation of an ERP system for a welding machine manufacturer
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Support in the selection of an ERP system, followed by project management and operational support in financial accounting during implementation.
Use cases
Process analysis
Creation of a requirements profile
Preselection, screening and selection of the ERP system
Renegotiations
Support with signing the contract
Project support during the implementation phase and go-live
"Thanks to torq.partners, we were able to implement an ERP system even under great time pressure. We have found a reliable partner at eye level and I am looking forward to further projects."
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CEO
Challenges
The ERP system had to be commissioned within a few months.
However, the go-live dates have been repeatedly postponed.
There were changes in the project and main user team due to redundancies and excessive demands. Day-to-day business was sometimes brought forward.
There were no clear requirements and tasks on the part of the ERP provider.
The consultant from the ERP provider was not well trained.
The ERP provider's project management was inadequate.
Solution
Establishing clear communication
Introduction of weekly check-ins
Operational support for master data
Operational support in the operational area for logistics and finance
Introduction of a project plan with detailed planning and to-dos
Feedback to the project manager of the ERP provider
Creation of a realistic schedule
Impact
Clear communication and the introduction of weekly check-ins helped to keep the progress of the project transparent and to resolve problems in good time, which ultimately led to the successful launch of the ERP system.
The operational support helped to increase the efficiency of the processes and ensure a smooth implementation of the ERP system.
The implementation of a detailed project plan with detailed planning and clear to-dos enabled the company to track progress and utilize resources effectively.