Industry: Enterprise, Software, Consulting, Recruiting
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Taking on daily HR tasks - improving processes and employee experience

Project scope
  • Consulting in the area of People & Culture and first position in this area as part of an interim mandate, responsibility for the daily tasks of the HR department
Use cases
  • Review of existing People & Culture processes and implementation of improvements following an evaluation
  • Takeover of tasks in the People & Culture division that were previously performed by the CEO
  • Interim People Manager for all processes, from recruitment and payroll to employee support
  • Optimization of processes such as onboarding and offboarding as well as automated payroll procedures

"The provision of a People & Culture Manager by torq.partners had an enormous effect for us. Not only was I finally able to concentrate on strategic tasks again, but numerous processes were also optimized and the individual HR functions were managed."

Sebastian Paasch
Managing Director

Challenges

  • The company lacked internal expertise in the area of People & Culture.
  • Personnel issues were on the managing director's desk and tied up his resources. This situation diverted valuable capacity and attention away from core strategic functions.
  • The lack of dedicated HR management impaired the efficiency of processes and support for employees.

Solution

  • Evaluation and improvement of existing People & Culture processes
  • Assumption of tasks in the area of personnel and culture
  • Oversee all human resources functions, including hiring, payroll and employee relations.
  • Improvement of onboarding and offboarding processes and introduction of automated payroll systems
  • Streamlining HR processes so that the CEO can focus on strategic priorities

Impact

  • By using an Interim People & Culture Manager, we were able to improve and streamline processes and increase the overall efficiency and effectiveness of the HR department.
  • By taking over HR tasks from the CEO, resources are better allocated so that the CEO can concentrate on strategic management.
  • Internal management of all HR functions ensures that special attention is paid to recruitment, payroll and employee support.
  • Optimized onboarding and offboarding processes as well as automated payroll accounting lead to a smoother and more positive employee experience.
Florian Klages
Managing Partner

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